Water Damage Mitigation

When your property falls victim to water damage, timing is critical. When you have an emergency, CleanMaster Services promptly dispatches IICRC certified mitigation technicians anytime, day or night, to safely secure your property and help minimize the impact to your home and business. Water moves fast, so do we.


Denver Metro Area / Fort Collins: 303-646-2162 Colorado Springs Area: 719-635-6789

CMS Water Mitigation Services:

  • Direct insurance communication and claim support
  • Site evaluation and immersive 3D property documentation
  • Site containment/safety preparation
  • Water extraction / dehumidification / structural drying
  • Secondary damage prevention (mold / asbestos assessment)
  • Asset recovery and salvage
  • Mold detection and removal
  • Board-up / tarp over services
  • Contents restoration support services

Common causes of water damage:

  • Leaking or broken pipes
  • Backed- up plumbing / sewage
  • Leaking or failing roofs & gutters
  • Weather related flooding / rising water
  • Water damage from firefighting efforts

What makes CleanMaster Services different?

  • Integrity and Accountability
  • New immersive 3D site documentation
  • All – phase services from mitigation to re-construction
  • Locally owned and operated since 1983


Before appropriate water mitigation begins, it’s very important to determine the classification of water involved. There are 3 different types of water that cause property damage and each type requires potentially different methods of mitigation.

Clean water– this source type (or category 1) applies to water that does not contain outside contaminants. Sources may include broken water lines, toilet tanks, snow melt and rainwater. When damage from clean water is promptly mitigated it poses very little health risk, but over time (approximately 48 hours) certain contact with building surfaces and outside contaminants, clean water can progress to category 2, or gray water.

Gray water– This source (or category 2) applies to water that may pose some health risks as it contains biological or chemical contamination. Sources may include discharges from dishwashers, washing machines, sinks/showers and aquariums. Again, if this type of damage is not immediately mitigated, gray water can progress to category 3, or black water.

Black water– This category 3 source applies to water that is a health risk. Sources of black water presumably contain multiple potentially harmful contaminants. These sources may include mud/floodwaters (containing soil) and water which may have come in contact with sewage. Considered pathogenic to humans, raw sewage is contaminated with microbes, including bacteria, protozoans, fungi/molds and various viruses. Exposure to certain black water may cause dangerous diseases, including Cholera, Typhoid, Hepatitis, and gastroenteritis related illnesses. Contamination and property damage caused by this category 3 water source (black water) should be taken seriously and professional mitigation efforts should be taken.

If left unresolved, even a small amount of water damage can develop mold spores in 24-48 hours, which can be effectively eradicated when promptly treated. In certain conditions, advanced mold colonization occurs in 3- 12 days.

If you know or suspect that you have water damage, call CleanMaster Services so we can help you avoid costly and dangerous mold colonization.

The level of damage and loss always differs because no two properties are identical or affected the same. CleanMaster Services will communicate directly with your insurance carrier if needed and walk you through every step before any work is performed. We want you to be informed about your coverage and understand your restoration options.

  1. BE SAFE- if water damaged has occurred in areas that include electrical appliances, STAY OUT OF THE AREA to avoid risk of electrocution
  2. If you can safely stop the flow of water to other surfaces by shutting off the water main or containing water with buckets – that may help save other property from damage
  3. If you can safely remove furniture, electronics or other belongings out of the path of the water, it will likely prevent additional loss

Water moves fast so time is critical. While towels, wet/dry vacuums and house fans are useful to clean up noticeable moisture, those items are not able to extract moisture from drywall, wood, wall coverings, flooring, furniture and electronic appliances. Our IICRC certified technicians have a variety of specialized drying equipment used to extract water, measure and monitor moisture, and cleaning agents designed to prevent bacteria and mold growth.